Here you can find information about book delivery and pickup.
For orders from your Personal Area you can choose between:
• Pieghi di Libri: a service of Poste Italiane dedicated to the publishing industry. This service is available for deliveries to Italy and only for a few copies. The package will be delivered by ordinary mail and no tracking number will be assigned to your shipment.
The Pieghi di Libri service delivers in 7 working days, please expect one more day for shipping to Sicily and Sardegna
• BRT or UPS carrier This method offers the possibility to check the delivery status of your package in real time (in your Personal Area you can see the Tracking number which you can use to search on their site) and request a second attempt in the case of inability to deliver.
The services and delivery times of BRT and UPS carriers are listed below:
| Deliveries in Italy | |
|---|---|
| BRT | 1 day (48/72 hours for Southern Italy) |
| UPS Standard | 1 day |
| UPS Express | Next day before 12:00 |
| Deliveries in the rest of the world | |
|---|---|
| UPS Standard | 5 days |
| UPS Express | 1-3 days |
Delivery costs will be calculated during the order phase.
→ It is also possible to collect your orders from the Rotomail Italia warehouse. Orders can be collected by the customer or by a carrier chosen by the customer. The minimum cost for this service is 1,50€, the cost can increase based on the number of the books ordered and on the volume of the pack.
Yes, you can collect the books from the Rotomail Italia warehouse. You can pick up the copies yourself directly or if you prefer you can send a reliable courier. The minimum cost for this service is 1,50€, the cost can increase based on the number of books ordered and on the volume of the pack.
The Rotomail Italia warehouse is in Vignate, Strada Rivoltana (SP14), 12/AB - 20052.
No, you do not need to make an appointment. We will notify you by e-mail when the books are ready for collection.
Yes, for orders with shipping to Messaggerie Libri’s warehouses we have set up an automatic dataflow that shares with Messaggerie Libri the ASN (Advanced Shipping Notification).
PLEASE NOTE: the ASN inbound procedure is active both for POD and Runs orders. In the case of Runs orders, it is mandatory that the titles saved in the archive have ISBN codes, otherwise the order will remain on hold until the ISBN code is added and the production version of the title is updated.
The warehouse opening hours are:
Monday to Friday from 9:00 am to 0:30 pm and from 2:00 p.m. to 5:30 pm.
Of course. You can enter the addresses manually during the order phase (new addresses or changes to existing addresses will be automatically saved in your contacts) or manage your contacts in the "Account data/Delivery addresses" section, which will be presented during the order phase.
For orders for runs and test copies, after receiving confirmation of payment, which will be immediate in the case of payment by credit card, the estimated production time is 15 working days for milled paperback books, and 20 working days for hardcover books*. The delivery time is additional to this and varies depending on the delivery method selected during the order phase.
*The processing times indicated are only an indication and therefore cannot be considered binding.
For delivery with BRT and UPS carrier we will send you an email with the Tracking Number assigned to your shipment when your books are delivered to the courier.
You will find both the Tracking Number and the link to the courier's website also on the “Order tracking by Personal Area Order”: by clicking the Tracking Number you will be redirected to the page dedicated to your delivery on the carrier’s website where you will be able to follow all the phases of delivery in real.
We remind you that if you choose the “Pieghi di Libri” option your package will be delivered by ordinary mail and no tracking number will be assigned to your shipment